Our Customer Success team supports the platform by offering customized introductions for new customers. The Success employees also guarantee the long-term use of our service and the associated advice. If there are any problems with using sofatutor, we solve them together with our users. Furthermore, our social media team takes care of questions and suggestions that come to us via these channels.
The customer support team is available on all channels to ensure all our customers have a great learning experience. They offer support with personal advice on all questions and concerns around sofatutor and always have an open ear. They also develop new strategies to continuously improve our consulting and services.
Customer Support (International)
Since the summer of 2022, sofatutor has been available in the USA and the United Kingdom. Our employees in this team advise customers there personally and address their questions and needs. At the same time, they collect feedback that helps us continuously improve our offerings in these countries. We are in constant contact with our content department, for example.
Do you feel like working on an innovative e-learning product and shaping the future of digital learning and teaching together with us? Then apply now!